Privacy Policy

1. Information We Collect

We collect information to provide better services to our users:

  • Email address (for account creation and notifications)
  • Basic profile information (age range, interests)
  • Chat and support session data
  • Device and usage information

2. How We Use Information

We use the collected information to:

  • Provide and improve our peer support services
  • Match users with appropriate support partners
  • Send important updates and notifications
  • Ensure platform safety and prevent abuse

3. Data Protection

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in our operations
  • Law enforcement when required by law
  • Other users only with your explicit consent

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of communications

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze platform usage.

7. Contact Us

For privacy-related questions, contact us at privacy@peerio.co

8. Updates to Policy

We may update this privacy policy periodically. We will notify users of any material changes.